e4 LLC/digiumcards.com does not issue refunds of
any kind. It is the responsibility of the customer to research the
products that they intend to purchase.
This exchange policy applies only to products
purchased directly from digiumcards.com or digiumreseller.com
(“Product”). We are not responsible for processing returns for
Products purchased from other vendors.
All exchanges must be pre-authorized by.e4
LLC/digiumcards.com. Exchanges are limited to technical defects with
the product. Any Product may be exchanged if it is established and
evidenced defective as determined solely by us.
We are not responsible for any loss of the
Product once it has been received or installed by the customer.
While we may provide customer support for installation of our
Products, our support does not obligate us to provide support for
third-party operating systems, software packages, platforms, or
other products which may or may not be indicated as product
Prior to requesting a refund, you must contact
our Technical Support team, at firstname.lastname@example.org and describe
the problem(s) you are having with the Product or Products. If
Technical Support is unable to remedy the problem(s), and is
satisfied that the Product is defective, Technical Support will
provide you with an exchange once the product is returned to us.
.e4 is not responsible for items lost in transit
while the item is being returned back to us for exchange. Please
keep your tracking number and insure the item for its full value.
.e4 LLC/digiumcards.com is not liable should you
order the wrong product.
.e4 LLC will not issue a refund based on the fact
that you have found a cheaper product from another website. SEE #7
Although it is not our policy to issue refunds of
any kind. Should .e4 LLC decide to refund your money for any reason
there will be a 15% restocking fee assessed to the total amount of
the purchase. This includes shipping fees.
.e4 is not responsible for errors or omissions in
our website as all content is provided by the manufacturers of the
products we represent.
There are absolutely no refunds on software or
license keys. No Exceptions
By ordering from our site you agree to
these terms listed on our website and return policy.